Glossary

This Glossary is provided to users of the website as a guide to terms and information they may find helpful. Definitions are added, edited or removed occasionally.

Service Order

When guests or owners request maintenance, additional housekeeping or other services from managers or other vendors. Owners may choose to purchase services using this system. If for essential services there is usually no charge to guests. But charges apply to non-essential services
Origin: Vacation Rental Association

Setting

The type of area in which a property is located. Such as at the Beach, in the Mountains, part of a Resort or in the City.
Origin: Vacation Rental Association

Short-Term Rental

Synonymous with Vacation Rental, Holiday Let, Holiday Home. A cabin, condo, apartment, house or villa available for rent on a nightly, weekly or occasionally longer basis. Usually fully furnished.
See also: Vacation Rental, Holiday Let, Holiday Home Origin: Istay

Shoulder Season

The period between peak and low periods when business is stronger, but has room from growth.
See also: Travel Seasons, Peak Season, Low Season Origin: Vacation Rental Association

Site Inspection

An assessment tour of a destination of facility by a meeting planner, convention or trade show manager, site selection committee, tour operator, wholesaler or incentive travel manager to see if it meets their needs and requirements prior to selecting a specific site for an event. After site selection, a site inspection may be utilized to make arrangements.
Origin: Vacation Rental Association

Ski-In Accommodations

Building, rooms or living units in a ski resort area where guests can ski to the building or reasonably close to it. Could require guests to remove skis to access the building or its grounds. Not necessarily down hill to the building but access would usually be without major obstacles between the slopes and the accommodations.
See also: Ski-Out Accommodations, Ski-In Ski-Out Accommodations Origin: Vacation Rental Association

Ski-In and Ski-Out Accommodations

Building, rooms or living units in a ski resort area where guests can get out to access the ski lifts and return from the ski lifts directly from the slopes. Could require guests to walk short distances to reach snow. Not necessarily down hill to and from building to the slopes but access would usually be without major obstacles between the slopes and the accommodations.
See also: Ski-In Accommodations, Ski-Out Accommodations Origin: Vacation Rental Association

Ski-Out Accommodations

Building, rooms or living units in a ski resort area where guests can get out to access the ski lifts. Could require guests to walk short distances to reach snow. Not necessarily down hill from building to the slopes but access would usually be without major obstacles between the slopes and the accommodations.
See also: Ski-In Accommodstions, SkiInt and Ski-Out Accommodations Origin: Vacation Rental Association

Smoking Penalty

The fee charged to guests for smoking in a No Smoking lodging facility. Usually the fee is significant due to the costs associated with cleaning facilities sufficiently to return them to a no smoking condition; and to deter unauthorized smoking.
See also: No Smoking Origin: Vacation Rental Association

Sold Out

When a destination, location or unit has no available dates left for sale, it is tempting to refer to those as Sold Out.
See also: See Noso Origin: Istay

Spa

(1) A small pool usually indoors and accommodating 2 to 12 people who can sit in and enjoy the hot water usually 100 to 104 degrees fahrenheit. Usually self contained including pumps, air jets, covered when not in use and treated with chlorine or similar chemical to keep the water sanitary. Also called a hot tub. (2) A business which offers health and therapeutic treatments such as massage, facials and exercise.
See also: Hot Tub Origin: Vacation Rental Association

Spa Hot Tub Cleaning Fee

A certain amount above and beyond the rental rate charged to renters wishing to use a hot tub.
Origin: Vacation Rental Association

Spouse Program

Special activities planned for those who accompany an attendee to a convention, trade show or meeting. Note that programs today are not simply for women, but rather for men and women, spouses and friends. Programs must be creatively designed to interest intelligent and curious sudiences.
Origin: Vacation Rental Association

Stay Over

See Hold Over.
Origin: Vacation Rental Association

Sundries

Incidental supplies provided along with rent of a lodging property such as paper goods, soaps, salt/pepper and other kitchen basics. Many managers provide a started supply of such things. Most do not provide an unlimited stash.
Origin: Vacation Rental Association

Tariff

Rate of fare quoted and published by a travel industry supplier (i.e. hotels, tour operators, etc.) Usually an annual tariff is produced in a booklet form for use in sales calls at trade shows.
Origin: Vacation Rental Association

Tenant

A person or persons who rents a real estate property for an extended stay. As opposed to a "Guest" who rents a property for a short stay. The difference between a Guest and a Tenant is usually determined by local governing bodies such as states, counties, cities or home owner associations. Many jurisdictions consider tenants to be those who stay for more than 30 days.Tenants and Guests have different rights of use for the property.
See also: Guest Origin: Vacation Rental Association

Terms & Conditions

The list of conditions, usually in writing and often printed on a website, that govern a contract or order. They spell out how payments are handled, what the policies and procedures are, what happens in the case of certain events. They govern the customer's comportment and obligate them to other rules and regulations.
See also: Rules, Regulations Origin: Istay

Therapy Animal (Dog)

Provides affection and comfort to people in Hospitals, retirement homes, nursing homes, schools, people with learning difficulties, and stressful situations such as disaster areas.

Not to be confused with Service Animals or dogs, Therapy Dogs and their Handlers have no Legal rights. Institutions may invite, limit, or prohibit access to therapy dogs. If allowed, these institutions will have their own requirements for Therapy Animals.

Therapy dogs are not Service Animals. A Service Animal has a skill which directly reduces the effect of a disability and so can legally accompany their disabled handler anywhere they can legally go. In the United States, Service Animals are legally protected by the Americans with Disabilities Act of 1990. As Therapy Dogs do not provide direct assistance they are not protected by the Americans with Disabilities Act.
See also: Service Animal (Dog) Origin: FreeMyPaws.org Link: FreeMyPaws.org

Time-Shares

Homes divided in ownership or use on the basis of time periods, most often one or two week each year.
Origin: Vacation Rental Association

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DETAILS: Glossaries and Dictionaries are handy tools. They provide an indication of meaning but additional study may be necessary to comprehend the full meaning. There may be alternate definitions not included here and experts may disagree on the proper explanation of each term.

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